Missed-call text-back
Every call you can't pick up gets a friendly text from your business number, so the customer talks to you instead of calling someone else.
AI receptionist for roofers, plumbers, heating engineers & electricians
Every missed call is a job for the next firm on Google.
You're up a ladder, under a sink, or in the van between jobs. Spannerdesk answers, texts back, and books those callers into your calendar, day or night.
RR
Ridgeline RoofingBusiness line · Spannerdesk on
7:42 PM · MISSED CALL · 07700 900147
Hi, it's Ridgeline Roofing. Sorry we missed your call! What can we help with?
Water's coming through the kitchen ceiling after the storm. Can someone come and look tomorrow?
We can do that. I've got 9:30am or 1pm tomorrow. Which suits you?
9:30 please
7:45 PM · 3 MIN AFTER THE MISSED CALL
✓ BOOKEDTue 9:30am · Roof leak survey · 12 Moss Lane, Sale
EXAMPLE CONVERSATION · FICTIONAL BUSINESS
Missed-call calculator
What do unanswered calls cost you?
Move the sliders to match your shop. Most owners guess low on missed calls until they check their phone log.
After hours, weekends, and while you're on a job
New customers calling with a real job
A call-out, a repair, or a full install
Revenue walking away each month
£3,510
About £42,120 a year
If Spannerdesk recovers even one in four of those jobs, that's £878/mo back, about 1.8× the monthly fee.
What we build
Four loops that catch every lead
One system, set up for your business and your service area. You keep working. It keeps answering.
AI receptionist
A natural-sounding voice answers, asks what the job is and where, flags emergencies, and books into your calendar. It never quotes prices.
Quote chaser
Web forms and estimate requests get an instant reply, then polite follow-ups until they book or say no.
Review requests
Happy customers get a text with a direct link to leave a Google review. More reviews bring more calls.
How it works
Live in two weeks. You barely lift a finger.
15 minutes · free
Missed-call audit
We call your line after hours, like a customer would, and show you exactly what they hear and how long they wait for a callback.
About 14 days
We build and test it
We set up your texting, voice agent and calendar, and test it until it sounds like your business.
Every month
You get the report
Calls caught, jobs booked, and estimated revenue recovered, in plain numbers. We tune the scripts as your season changes.
Pricing
One plan. Pays for itself with one job.
Spannerdesk Core
£495/mo+ £1,250 one-off setup
- Missed-call text-back on your business number
- AI receptionist for after hours and busy lines
- Quote and web-form follow-up sequences
- Automatic Google review requests
- Monthly results report and script tuning
- Month-to-month after the first 90 days
Founding client program
First 3 firms get the full system for £395 setup
We're opening in your area and want real results to show. Founding clients pay £245 for the first 30 days in exchange for honest feedback and a short case study.
3 of 3 spots open
Questions owners ask
Straight answers
Will my customers know they're talking to AI?
The receptionist introduces itself as your virtual assistant and sounds natural. It sticks to getting the job details and booking a time. Anything tricky gets passed to you with a summary.
Do I need a new phone number?
No. We forward missed and after-hours calls from your existing number, so nothing on your vans, cards or Google profile changes.
Does it work with my scheduling software?
We connect to Google Calendar and Outlook directly. Job management tools like Tradify, Fergus or Jobber can usually be connected too. We'll confirm on your audit call.
Is this GDPR-compliant?
We only text people who contacted your business first, about their own enquiry, which keeps it within UK GDPR and PECR rules. We give you a privacy notice to add to your website explaining that calls may be answered by an AI assistant.
What if it doesn't bring in jobs?
After your first 90 days it's month-to-month. The monthly report shows exactly what it booked, so you'll know whether it's earning its keep.
Free missed-call audit
Find out what your customers hear at 7:42 PM.
Fifteen minutes. We call your line after hours, then walk you through what we found and what it's likely costing you. No pitch unless you ask for one.